What is the return policy? All returns must be pre-approved by Chi Ume and received within 14 business days of authorization of return. Please email firstname.lastname@example.org for more information and inquiries. Item must be received before credit is issued to customer. Customer is responsible for shipping cost unless waived by Chi Ume. If product is damaged then an exchange or refund will be awarded, not if customer has fitting issues.
How long until I receive my order? For custom orders please wait 14 business days for order to be made. Then an additional 5-7 business days for order to be shipped and delivered. For all other orders items will be shipped out and delivered within 5-10 business days.
How do I send you my exact measurements for custom orders? Please email email@example.com for custom orders. A measurement sheet will be provided based on item.
Does Chi Ume Ship Overseas? Yes
What currency is accepted?
All major credit cards in US dollars.